Privacy Policy

Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information.

Last updated: January 2024

Privacy and Security

Information We Collect

Personal Information

When you contact us or use our services, we may collect:

  • Name and contact information (email, phone, address)
  • Project details and architectural requirements
  • Communication preferences
  • Payment and billing information for contracted services
Website Usage Information

We automatically collect certain information when you visit our website:

  • IP address and browser information
  • Pages visited and time spent on our site
  • Referral sources and search terms
  • Device and operating system information

How We Use Your Information

Service Delivery
  • • Provide architectural design services
  • • Project management and consultation
  • • Communication about your projects
  • • Process payments and billing
Business Operations
  • • Improve our services and website
  • • Marketing and promotional activities
  • • Legal compliance and record keeping
  • • Respond to inquiries and support

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

Trusted third-party contractors, engineers, and consultants who assist in project delivery.

Legal Requirements

When required by law, regulation, or legal process in Canada.

Business Transfers

In connection with any merger, acquisition, or sale of business assets.

With Your Consent

Any other sharing with your explicit permission or direction.

Data Protection and Security

Our Commitment to Security

We implement appropriate technical and organizational measures to protect your personal information:

  • 🔒 Encrypted data transmission
  • 🛡️ Secure server infrastructure
  • 👥 Limited access to personal data
  • 📋 Regular security assessments
  • 🔐 Strong authentication protocols
  • 📚 Staff privacy training

Your Privacy Rights

Access

Request a copy of the personal information we hold about you.

Correction

Request correction of inaccurate or incomplete information.

Deletion

Request deletion of your personal information, subject to legal requirements.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience:

Essential Cookies

Required for basic website functionality and security.

Analytics Cookies

Help us understand how visitors interact with our website.

Preference Cookies

Remember your settings and preferences for future visits.

Marketing Cookies

Used to deliver relevant advertisements and measure campaign effectiveness.

You can control cookie settings through your browser preferences.

Contact Us About Privacy

If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us:

Glacier Forge Vionx

1425 Burrard Street, Suite 302
Vancouver, BC V6Z 1Z2

📧 studio@glacierforgevionx.info

📞 (604) 555-0247

Privacy Officer

Our privacy officer is available to address any concerns or questions you may have about how we handle your personal information. We will respond to privacy inquiries within 30 days.